Compliance with
On opening an account, obligation to follow terms begins; small mistakes block access
1 minute gbajee terms
Before starting, see 3 things: eligibility, rules, and duties; this reduces trouble later for you
Eligibility
If under 18, it cannot be used; if information is not correct, verification is blocked
Dispute resolution path
If problems occur, inform support first, then proceed to step
When do terms apply
They apply immediately on registration
First step
gbajee Register time you agree the terms; you do not need to provide consent repeatedly
Second step
gbajee Login after all account operations are your responsibility; sharing passwords is not allowed ever
Third step
If policy changes, the new version will appear on this page; check occasionally too
Eligibility and age rules
18+ is required to open an account
- Information of Bangladesh-based users must be accurate
- Addresses in Dhaka, Chattogram, or other cities must match
- When using bKash, Nagad, Rocket, names must match exactly
- Accounts cannot be opened with others' documents
During verification, one to two minutes may pass; if information differs, resend to support
4 rules for account
In this section even small mistakes cause big issues
Keep password secret
Do not reuse same password; risk reduced if phone lost
Single device control
If accessed from extra device, a security check may occur; normal
Match the transactions
Keep bKash, Nagad, Rocket names and numbers correct; if mismatch, the process stops
Things not to do
The following 5 tasks cause the most problems
Providing false
If name, age, or city is wrong, account is reviewed
Bot or automation
Running multiple scripts to probe system forbidden
Defrauding others
Share fake offers, phishing, or counterfeit links; account may close soon
3 steps to resolve disputes
If problems occur, first verify documents, then proceed step by step
Step 1: Write to Support
gbajee Support; send problem, time, and screenshot; if reply arrives within 24 hours, it helps
Messages sent from Dhaka with account number and time speeds up verification
Step 2: Escalation process
If the first answer fails, the ticket is escalated; keep all previous messages in the same thread
Here the transaction ID, login time, and device model are used
Step 3: Applicable law
Bangladesh rules are followed, but internal resolution is completed first
Final step provides written reply, date, and decision copy
What happens if rules
Terms may change, but not abruptly
Notice is given
If important updates occur, this page is updated first; checking helps a lot
Old users are covered
Work done before new rules is seen under old policy
Clear deadline
Effective date is written; this reduces chances of misunderstanding
Some information for quick viewing
Here 4 real facts are together
Rating 4.4/5
Average from 77,049 reviews
5.7M+ users
Questions about accounts and rules also come up often
725+ titles
Large catalog requires terms and age checks
99.5% uptime
Service has been live since 2014, and is available in 8 countries
Visual guide for rules and verification
Two images make the page easy to understand
View checklist
This visual shows terms and required documents together clearly
Support chat
Have screenshots and time ready before reporting a problem
Contact and support
If questions are complex, contact support
Direct contact
gbajee Help page has common answers; gbajee support pages are also useful
Quick start
gbajee App usage shows terms, login, and account checks together
Local payment
Bangladesh users usually use bKash, Nagad, and Rocket